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Terms and Conditions

Last Updated: 16.12.2024

Welcome to Ambrestudio! By using this website and placing orders, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by:
Ambre studio
Ambre studio of Claudia Nattero, Via Meravigli n°16, 20123 MILAN
Email: ambredesignstudio@gmail.com


VAT Number: 11780920960

These Terms and Conditions govern the use of the website and the sale of our products.

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2. Products

Ambre studio offers hand-painted and printed clothing and accessories. All products are crafted with care, and variations may occur due to the artisanal nature of our work. These variations are not considered defects but unique characteristics of handmade items.

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3. Prices and Payments

  • All prices are displayed in EURO and include VAT where applicable.
  • Shipping costs and any additional fees (e.g., customs duties for international orders) are calculated at check-out.
  • Payments are processed securely using PayPal, credit card (Amex-Visa)

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4. Orders and Customization

  • Orders are subject to acceptance and availability.
  • Custom orders are created based on client specifications. Once confirmed, custom orders cannot be canceled or refunded unless defective.

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5. Shipping and Delivery

  • Orders are shipped to the address provided during checkout. Please ensure the information is accurate to avoid delays.
  • Delivery times are estimates and may vary depending on location and external factors.
  • Ambre studio is not responsible for delays caused by shipping carriers or customs.

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6. Returns and Refunds

  • You have the right to return non-customized items within 14 days of delivery for a refund or exchange.
  • Custom-made items are non-refundable unless defective or damaged.
  • To initiate a return, contact us at ambredesignstudio@gmail.com with your order details.

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7. Intellectual Property

All content, including designs, illustrations, and photographs, is the intellectual property of Ambre studio. Unauthorized reproduction or use is strictly prohibited.

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8. Limitation of Liability

Ambre studio is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the inability to use it.

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9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Italy. Any disputes will be resolved in the courts of Italy.

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10. Changes to Terms and Conditions

Ambre studio reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

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Contact Us:
For any questions about these Terms and Conditions, please contact us at:
Email: ambredesignstudio@gmail.com